NexGen Engineering Solutions

Complete Care Program

Margastra After Sales Service

Margastra’s commitment continues well beyond delivery, because real reliability is proven through long-term support.


Margastra goes beyond selling machines. We deliver long-term performance through proactive service, technical expertise, and dependable after-sales support.



margastra machine

Technical Support & Field Services

Margastra In Brief


Technical Support

  • All Margastra machines feature built-in remote diagnostics for real-time monitoring.
  • Our experts provide 24/7 mechanical and software support.
  • Remote access enables instant troubleshooting and reduced downtime.


Spare Parts & Maintenance

  • Margastra supports all MRG models through a global spare parts network with:
  • → Genuine replacement components
    → Fast international logistics
    → Preventive maintenance programs

  • Goal: minimum downtime, maximum productivity.


Operator Training

  • Before and after delivery, we train operators to ensure safe and efficient use.
  • → Usage and safety procedures
    → Maintenance and troubleshooting
    → Energy optimization and performance tips



On-site Services

  • Authorized technicians and regional partners deliver on-site service wherever required, ensuring timely service.
  • Margastra support follows you wherever the road leads.


Performance Monitoring

  • MRG machines are equipped with smart control systems that allow remote performance tracking and predictive maintenance.

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offer you the most suitable solutions